Frequently Asked Questions

General Help

I keep getting an error message when I try to create an account with my email. How can I join?
Please note that you will need to enter your email twice: once in the “Email Address” field and again to confirm it in the “Re-enter Email” field. Please make sure that the email address entered is a working address.

I would like to join two different courses. How can I do that?
You will need to use two separate email addresses if you would like to take two of our courses. We apologize for this inconvenience.

Is there a time frame in which I am expected to complete the course?
No. Please feel free to take the lessons and activities and learn the information at your own pace. We send out reminder emails to take uncompleted lessons and/or activities since we want to make sure that people are getting everything they can out of their experience with (but it is not meant to rush you!).

How do I view my quiz results?
Visit the Lesson Menu to access your quiz results for each lesson. There is a button to view the correct answers adjacent to the button you can click to view the lesson.

Prevention Course Help

Do I need to have a webcam to use your website?
No. The only activity on Alzheimer’s Universe that requires a webcam is the Neurotrack activity located on the Activities menu. A webcam is not required for anything else on the site and the Neurotrack activity is completely optional and can be skipped if you do not have a webcam.

Lesson 4 doesn’t of the Prevention course (for the general public) does not work for me. Are you able to fix it?
While most of the time Lesson 4 works correctly, some computers are unable to view the entire lesson. In order to bypass lesson 4, you will need to type this link into your browser when you are logged in at the main Lesson menu of AlzU ( This will mark Lesson 4 as being completed so you can continue the rest of the course.

Can you refer me to clinical trials in my area?
At this time, we only have a partial listing of Alzheimer’s prevention clinical trials on our Activities page. For a more complete list of clinical trials, please visit or for more information click on the “Resources” dropdown menu option of our site and navigate to the “Clinical Trials” page for more information.

Where can I find the cognitive assessments on your website?
First, you need to be logged in. Then, you can click on the “Activities” button which is located at the top of the Lesson Menu. When you click on that button, you will be taken to a number of activities and cognitive tests including Face Name Matching activity, Neurotrack, the Sage Test and more.

If I take the cognitive assessments, can I see my scores?
Unfortunately, at this time since the site is for research and beta-testing purposes only, scores are not calculated or released.

How can I get the SAGE Test scored?
The Sage Test is meant to be taken once per year and brought to a physician for scoring. If you want to learn more about the SAGE test and what your score may mean, please click the following link:

Can I get a copy of the DIPLOMA diet tracker?
The DIPLOMA diet tracker can be found in the Appendix of the published article The Clinical Practice of Alzheimer's Prevention: A Precision Medicine Approach. It is for informational purposes only.

College, High School, Med School & Neuro Resident Courses

How do I get access to the ‘Seth Soars’ game?
Please complete the first 3 lessons and then you can access a link to the Seth Soars game on the Activities page (which is accessible via the Lesson Menu).

Where can I find more information about Alzheimer’s disease
At this time, we only have 3 lessons completed for the College and High School Courses, and 5 lessons for the Medical student and Neurology resident courses, as well as the Seth Soars game. In the future we hope to expand this content with more lessons and more games. You can also visit to access our full course on Alzheimer's prevention and treatment however you will need to sign up for this version of the course with a DIFFERENT email address than what was used previously.

Healthcare Provider Course

Where can I find the CME certificates?
Please visit the Lesson Menu and click the button to download your certificate after you have completed each lesson. You must meet a satisfactory level of knowledge (at least 2 out of 3 correct) in order to receive credit.

What happens if I don't meet the requirements to receive credit?
If you do not get at least two correct on the post-lesson quiz, you will be prompted to review the lesson before a second attempt at the quiz.

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